customer care

Welcome Home

Customer Service doesn’t stop when we hand you your keys!

Thank you for choosing A-1 Home Builders. Now that you’re a home owner, we want you to know that we are just as committed to you today as we were when you were a home buyer. It is our desire for you to LOVE your new home. This is why we’ve created this section for you. We hope, you’ll find this information helpful in maintaining your new home. We’ve also provided information on our warranty, and access to our user-friendly, online warranty-service request system.

At A-1 Home Builders Inc., our warranty is our promise to deliver the quality and responsiveness you expect. We are accountable to you and your satisfaction is our top priority.

We offer a one-year warranty on the major systems of your new home. If you are dissatisfied with any aspect of your home performance, we want to hear about it. Our continued improvement is dependent on your feedback.
While our homes are built to the highest quality standards, we recognize that occasionally repairs are needed within the warranty period. Our job is to make sure the covered services are delivered promptly and to your complete satisfaction.

For your convenience this section offers you the opportunity to submit your request for warranty service online.

Thank you for choosing A-1 Home Builders.

Keep your new home beautiful!

These home maintenance tips add to the beauty of your new home - and also help protect it.
  • Change Furnace Filter (Monthly)
  • Check Smoke and Carbon Monoxide Detectors
  • Clean Aerators on Faucets and Shower Heads
  • Inspect Air-Conditioning Unit for Proper Operation
  • Inspect Backsplash Caulking and Re-Caulk as Needed
  • Inspect Shower and Tub Caulking and Re-Caulk as Needed
  • Test GFCI receptacles
  • Fertilize your lawn, keep excess off of your concrete as this can stain the surface
  • Inspect Exterior Paint, Stain or Siding, Putty & Caulking
  • Clean Fins on Outside AC Condensing Unit
  • Check Drainage Swales for Proper Rain Water Flow
  • Check for Evidence of Termites
  • Inspect the Roof and Roof Vents
  • Re-Seal Wood Fences
  • Change Air Conditioner Intake Filter (Monthly)
  • Check Smoke and Carbon Monoxide Detectors
  • Have Carpet Cleaned
  • Use Wood Conditioner on All Wood Cabinets
  • Inspect Backsplash Caulking and Re-Caulk as Needed
  • Lubricate Door Hinges with Silicone Spray
  • Monitor Secondary A/C Drain
  • Test GFCI receptacles
  • Lubricate Rollers & Guides on Garage Door & Opener
  • Fertilize your lawn, keep excess off of your concrete as this can stain the surface
  • Adequately water the lawn as needed
  • Water Foundation to Maintain Constant Moisture in Dry Seasons
  • Seed and Feed Lawn
  • Deep Water Shrubs and Trees
  • Check Drainage Swales for Proper Rain Water Flow
  • Change Furnace Filter (Monthly)
  • Check Smoke and Carbon Monoxide Detectors
  • Clean Aerators on Faucets and Shower Heads
  • Inspect Weather-stripping on All Doors
  • Inspect Backsplash Caulking and Re-Caulk as Needed
  • Test GFCI receptacles
  • Inspect Furnace for Proper Operation
  • Inspect Shower and Tub Caulking and Re-Caulk as Needed
  • Inspect Dryer Vent for Lint and Debris
  • Seed and feed lawn
  • Water Foundation to Maintain Constant Moisture in Dry Seasons
  • Rake and Compost Leaves
  • Check Drainage Swales for Proper Rain Water Flow
  • Inspect the Roof and Roof Vents
  • Apply Pest Control (Annually)
  • Change Furnace Filter (Monthly)
  • Check Smoke and Carbon Monoxide Detectors
  • Have Carpet Cleaned
  • Test GFCI receptacles
  • Lubricate door hinges, latches and hardware
  • Inspect Backsplash Caulking and Re-Caulk as Needed
  • Inspect Shower and Tub Caulking and Re-Caulk as Needed
  • Keep garage door closed to cut down heat loss.
  • Seed and Feed Lawn
  • Drain Outside Faucets and Remove all Hoses
  • Check Drainage Swales for Proper Rain Water Flow

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